Can “Compassionate Love” Become an Organization’s Operating System?

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  • Don’t use the word love. Rather than talking about it , take action in the form of policies and services.
  • Think about love as an “operating system.” Coombe says we should conceptualize love in business as a philosophy, a mindset or set of intentions that govern behavior.
  • Love is not all about rainbows and butterflies. Implanting behaviors that demonstrate and value love can be difficult, but it also means being comfortable with conflict and difficult conversations .
  • Love gets expressed from colleagues to suppliers to the planet. We need to see the expression of love as a continuous thread throughout business and life, and involving employees, customers, suppliers and the community and world in general.

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